Frequently asked questions
How do I reset my LearnWorlds password?
Click “Sign In” at the top of any LTC course page. From the login screen, select “Forgot your Password” and follow the steps.
What does a typical course look like?
The typical course structure varies. Shorter, two-hour (or fewer) credit courses are meant to be self-paced, with a “Learn, Do, and Explore” structure. Courses worth more professional development credits may be synchronous or asynchronous, and require participants to submit/post more frequently.
When can I register for an online course?
Most of our courses feature ongoing, open enrollment, meaning that you may join at any time.
If a course has a set start date, that information will be clearly listed on the registration page for each of the online courses. Registration closes a couple of days prior to the start of these online courses, so be sure to register ahead of time.
When does my course enrollment expire?
Most of our courses have no end date, meaning that your enrollment does not expire. You can resume your course at any time.
If a course has a set end date, that information will be clearly listed on the registration page for each of the online courses. All assignments should be turned in before the expiration of the course.
Are there certain times I have to attend during an online course?
Always review the relevant course information before registering. There, you will find specific attendance requirements (if any).
Shorter, three-credit hour (or fewer) courses are self-paced. As a result, they typically do not require at a specific time. Longer courses, meanwhile, may be synchronous or asynchronous. These courses can include some attendance requirements which are clearly listed on each course’s registration page.
If you have additional questions about attendance requirements, please contact the LTC’s Online Learning Specialist, Linda DeYounge (ldeyounge@ltcillinois.org).
If you have additional questions about attendance requirements, please contact the LTC’s Online Learning Specialist, Linda DeYounge (ldeyounge@ltcillinois.org).
What is the typical time commitment for an online course?
The amount of time needed for completion will vary from course to course. Always review the number of Professional Development Hours (PD Hours) issued for a particular course. You can expect to spend approximately that amount of time on that course.
How will I receive my PD hours?
To receive PD hours, you must complete all learning activities for a course. Your PD hours will be emailed to the email you provided when logging in or registering upon successful completion of your course.
If you do not receive your PD hours in a timely manner, check that you have navigated through all activities and pages for your course. If you still do not receive them, please email Linda DeYounge (ldeyounge@ltcillinois.org).
Do my PD hours automatically update in ELIS?
Unfortunately, no. You will need to manually add your course and PD hours into your ELIS portal. Please keep your PD hour documentation in your own records for documentation purposes.
I’m having trouble registering. What do I do?
If you are having problems with registration, please email Linda DeYounge (ldeyounge@ltcillinois.org).
How do I access courses I’ve enrolled in?
Log into your account at courses.ltcillinois.org.
From there, click the “My Courses” tab to view the courses you are currently enrolled in. Click “Continue” on any course to resume your progress.
Can I earn graduate credit for LTC courses or microcredentials?
Graduate credit for LTC online courses or microcredentials is not available at this time. However, we are working on this option for the future.
What happens if I do not complete a course? Or if I don’t submit my coursework on time?
We understand that life gets busy and that sometimes, there are obstacles that can’t be overcome. However, to receive professional development credit, you must complete the requirements listed in each course. As such, no partial credit will be given.
Do not hesitate to contact your course facilitator if you fall behind and need assistance.
May I contact my course instructor or facilitator if I have a question?
Yes! We provide contact information for your course instructor and facilitator at the beginning of each course.
If you have questions about the course content, reach out to your instructor. If you have a question about navigating the course, technical issues, etc., please contact your course facilitator.
There is an error in my course!
Oh no! Our courses are designed by actual educators and leaders, so mistakes can happen. Please report any errors to Linda DeYounge (ldeyounge@ltcillinois.org).
Why can't I find your app in the app store?
We currently recommend learners use a desktop computer, laptop computer, or Chromebook to complete our courses. At this time we do not support a separate app for online courses or microcredentials. The course players should perform well in almost any mobile browser. If you experience any difficulties, please reach out to Linda DeYounge (ldeyounge@ltcillinois.org) to discuss your concerns.
Will new courses and microcredentials be offered in the future?
Yes! The LTC is hard at work identifying timely topics and developing content for new online and blended courses.
Who can help me with questions that aren’t listed above?
Please reach out to Linda DeYounge (ldeyounge@ltcillinois.org) via email with specific questions.